Privacy Policy

Welcome to Clear ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational simplification service.

By using Clear, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use the Service.

2.1 Information You Provide Directly:

• Account Information: Name, email address, and authentication credentials provided through OAuth (Apple, Google, etc.)
• User Content: Text you input for explanation generation, saved explanations, favorites, ratings, and tags
• Communication Data: Messages sent through our Help & Support contact form or AI Learning Assistant
• Payment Information: Billing details for Premium subscriptions (processed securely by third-party payment processors)

2.2 Information Collected Automatically:

• Usage Data: Pages visited, features used, explanation generation history, search queries, and interaction patterns
• Device Information: Browser type, operating system, device identifiers, and IP address
• Analytics Data: Session duration, page views, click patterns, and feature engagement metrics
• Cookies and Tracking: Session cookies for authentication and preference storage

2.3 Information from Third Parties:

• OAuth Providers: Basic profile information (name, email, profile picture) from Apple, Google, or other authentication services
• AI Service Providers: Metadata about AI-generated content for quality improvement

We use the information we collect to:

• Provide the Service: Generate AI explanations, save your library, manage your account, and process subscriptions
• Personalize Experience: Remember your preferences, customize content, and provide relevant recommendations
• Improve the Service: Analyze usage patterns, identify bugs, develop new features, and enhance AI accuracy
• Communicate with You: Send service updates, respond to support requests, and deliver important notifications
• Enforce Policies: Detect fraud, prevent abuse, and ensure compliance with our Terms of Service
• Legal Compliance: Fulfill legal obligations, respond to lawful requests, and protect our rights
• Marketing: Send promotional emails about new features (you may opt out at any time)

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers:

• AI Model Providers: Your input text is sent to AI services to generate explanations
• Cloud Hosting: Data stored on secure cloud infrastructure providers
• Payment Processors: Billing information shared with payment gateways for subscription processing
• Analytics Services: Anonymized usage data shared with analytics platforms

4.2 Legal Requirements:

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Clear, our users, or the public.

4.3 Business Transfers:

If Clear is involved in a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

4.4 With Your Consent:

We may share your information for other purposes with your explicit consent, such as when you choose to share explanations on social media (Premium feature).

We implement industry-standard security measures to protect your information, including:

• Encryption: Data transmitted over HTTPS and stored with encryption at rest
• Access Controls: Strict authentication and authorization protocols
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosting on reputable cloud platforms with robust security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained until you delete your account or request deletion
• Explanations: Stored indefinitely in your library unless you delete them
• Usage Analytics: Aggregated and anonymized data may be retained indefinitely
• Legal Requirements: Some data may be retained longer to comply with legal obligations

After account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing in certain circumstances
• Opt-Out: Unsubscribe from marketing emails (service notifications may still be sent)

To exercise these rights, please contact us through the Help & Support page. We will respond to your request within 30 days.

Clear is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately. We will delete such information from our systems within a reasonable timeframe.

For users aged 13-17: We recommend parental or guardian supervision when using Clear. Parents may contact us to review, modify, or delete their child's information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

By using Clear, you consent to the transfer of your information to our servers and third-party service providers, wherever they may be located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We use cookies and similar tracking technologies to:

• Essential Cookies: Maintain your login session and remember your preferences
• Analytics Cookies: Understand how you use the Service and improve performance
• Functional Cookies: Enable features like dark mode and language preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

Clear may contain links to third-party websites or integrate with third-party services (such as social media platforms for Premium sharing features). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through Clear.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us through the Help & Support page with "California Privacy Rights" in the subject line.

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Legal Basis for Processing: We process your data based on:

• Your consent (for marketing communications)
• Performance of a contract (to provide the Service)
• Legitimate interests (to improve and secure the Service)
• Legal obligations (to comply with applicable laws)

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page
• Sending an email notification to registered users
• Displaying a prominent notice on the Service

Your continued use of Clear after changes take effect constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy-related complaints and concerns in a timely and transparent manner.

By using Clear, you acknowledge that you have read, understood, and agree to this Privacy Policy.